The Pharmacy First service is a new national NHS initiative that allows trained pharmacists to provide clinical consultations and, where appropriate, supply medication for seven common health conditions. If you are looking for a pharmacy first service near me, Imaan Healthcare offers walk-in and online access at nearly 70 locations across the UK.
At Imaan Healthcare, this service is delivered in private consultation rooms by NHS-trained pharmacists who follow strict national guidelines and pharmacy first clinical pathways.
Pharmacists may also provide guidance on lifestyle concerns, including support available through our Weight Loss service.
All consultations are documented and shared with your GP to ensure continuity of care. Medication is only supplied when it is clinically appropriate and aligns with NHS guidelines.
Not all consultations will result in a prescription.
The Pharmacy First service at Imaan Healthcare is structured to provide accessible care.
The NHS funds consultations and any prescribed treatments for eligible patients.
You need no GP appointment or referral to access the Pharmacy First service.
Our pharmacists are trained to follow NHS protocols and pharmacy first clinical pathways for safe and consistent service delivery.
All consultations are confidential and conducted in a private setting.
With your permission, our pharmacists can access your NHS Summary Care Record to review your medical history, current medications, and allergies for safe treatment decisions. You can also access a pharmacy first online consultation if you prefer to speak with a pharmacist remotely before visiting your nearest branch.
Our pharmacists can assess and provide support for the following NHS-approved conditions
To be assessed for Pharmacy First, you must:
The service is designed for mild to moderate cases. If your symptoms are outside the scope of the service, our pharmacists will guide you to the appropriate NHS service.
The NHS Pharmacy First Service allows trained pharmacists to assess and treat certain common health conditions without needing a GP appointment. At Imaan Healthcare, consultations are provided in private rooms by NHS-trained pharmacists who follow national clinical guidelines.
No. You can access the NHS Pharmacy First service directly by visiting your local pharmacy. There is no need for a GP appointment or referral, and eligible consultations and treatments are funded by the NHS.
Pharmacists can assess and provide treatment for seven common conditions, including sore throat, sinusitis, earache in children, infected insect bites, impetigo, shingles, and uncomplicated urinary tract infections (UTIs) in women aged 16–64.
Yes. The NHS Pharmacy First Service is free for eligible patients in England. If treatment is clinically appropriate, the consultation and medication are covered by the NHS.
During your visit, a trained pharmacist will assess your symptoms using NHS-approved clinical guidelines. You will receive professional advice, self-care recommendations, or NHS-funded medication if appropriate. With your consent, the consultation details can also be shared with your GP.
Your pharmacist will always act in your best interest. If symptoms are severe or outside the NHS treatment scope, we will refer you.
Call 111 if:
Your condition worsens suddenly
You have symptoms not covered by this service
You’re unsure about where to seek care
Call 999 in an emergency.
The NHS Pharmacy First Service at Imaan Healthcare provides accessible care for common health conditions. This regulated service is a direct way to receive a professional consultation and, if appropriate, a prescription. For travel-related health advice, you can also visit our Travel Clinic. You can access this service by walking into a participating branch using our pharmacy first online consultation, or booking online.
Imaan Healthcare is a nationwide chain of nearly over 70 independent Community Pharmacies, meaning you can easily find a pharmacy near you. We employ over 300 people from the communities where our pharmacies are based, serving over 100,000 patients yearly.
