Community Pharmacist Consultation Service at Imaan Healthcare

Access timely healthcare advice and treatment directly from a trained pharmacist, often without the need for a GP appointment.

Imaan Healthcare provides NHS-supported Community Pharmacist Consultation Services (CPCS) at pharmacies across the UK, helping with minor illnesses, medication guidance, and everyday health concerns.

Important Checks

  • Inform the pharmacist if you have underlying health conditions or are taking multiple medications.
  • Share all current medicines, including prescriptions and over-the-counter products.
  • Seek immediate medical attention if symptoms are severe or worsening.

 

Who Might Be Considered for a Consultation

  • Individuals with minor illnesses that do not require a GP visit

  • Patients referred by NHS 111 or a GP

  • People seeking quick, local pharmacy advice

  • Those needing same-day support for symptoms or medication queries

CPCS: The Basics

What it is

The Community Pharmacist Consultation Service allows patients to receive expert advice and treatment for minor illnesses from a pharmacist in a confidential setting.

Services include:

Pharmacists in the UK can provide specific NHS-funded treatments under approved services such as Pharmacy First, where clinically appropriate. We’ll always follow national guidelines to ensure your care is safe and effective.

How it works

What people often notice

What Happens at Your Visit

Walk in or be referred

Find a participating pharmacy or be referred by NHS 111 or your GP.

Private consultation

Discuss your symptoms and current medications in a confidential setting.

Professional guidance

Receive tailored advice, treatment options, or a referral if needed.

Follow-up support

With your consent, your GP can be updated to maintain continuity of care.

What the Service Includes

Pharmacy Consultation

Prescription Support

Pharmacists may supply NHS-approved treatments where clinically appropriate, including:

When a prescription-only medicine is required, patients are referred to the appropriate NHS service.

Who Might Be Considered for a Consultation

  • Individuals with minor illnesses that do not require a GP visit

  • Patients referred by NHS 111 or a GP

  • People seeking quick, local pharmacy advice

  • Those needing same-day support for symptoms or medication queries

When Should You See a GP or Call 111?

Contact a medical professional if:

  • Symptoms worsen or are outside the pharmacist’s scope
  • Prescription-only medication is required.
  • Red flag symptoms develop (e.g., severe pain, bleeding, breathing difficulties)

Everyday Guidance for Safe Consultation

  • Share complete health and medication history
  • Follow pharmacist’s advice and treatment instructions carefully
  • Seek further help if your condition does not improve or new symptoms arise

This page is for information only

It explains how the Community Pharmacist Consultation Service works and what to expect. It is not a replacement for a consultation. Speak with a trained pharmacist for personalised advice.