If you use medical appliances such as catheters, stoma products, continence items, or wound care supplies, having access to the right equipment at the right time is important. Imaan Healthcare provides an NHS-approved Dispensing Appliance Contractor (DAC) service to support patients who require regular appliance supplies in the community.
This service allows eligible patients to receive medical appliances directly to their home, with guidance from trained pharmacy teams familiar with appliance use and care.
A Dispensing Appliance Contractor (DAC) is an organisation authorised to dispense medical appliances under NHS arrangements.
DACs specialise in supplying appliances for patients who may require ongoing or long-term support.
Imaan Healthcare is licensed as a Dispensing Appliance Contractor, meeting NHS and GPhC standards for safety, accuracy, and regulated dispensing.
Note: Appliances can only be supplied when prescribed by a GP or specialist. Items are delivered securely and discreetly.
The service is designed to support patients who may be managing long-term or sensitive health needs and prefer receiving appliances at home.
This service may be suitable for individuals who:
All items are delivered securely, and the team checks requirements before dispatch.
Our expert pharmacists can assess and support you with the following NHS-approved conditions:
Prescriptions can be sent electronically or as paper prescriptions from your GP or healthcare provider.
The team contacts you to confirm product type, sizes, quantities, or any alternatives recommended by your clinician.
Items are packed discreetly and delivered using a secure courier service.
Regular check-ins can be arranged to help manage repeat supplies and ensure you continue receiving the items you need.
The service follows NHS dispensing guidance and complies with GPhC and MHRA requirements.
All records are maintained securely, and any relevant information may be shared with your GP to support continuity of care.
You should seek advice from your GP, district nurse, or pharmacist if:
The team can help guide you on appropriate next steps or referrals.
If you would like to use the appliance dispensing service or need support with appliance prescriptions, you can contact the Imaan Healthcare team for guidance on the next steps.
Imaan Healthcare is a nationwide chain of nearly over 70 independent Community Pharmacies, meaning you can easily find a pharmacy near you. We employ over 300 people from the communities where our pharmacies are based, serving over 100,000 patients yearly.
